Train

MEDICAL OFFICE SUPPORT

HEALTHCARE

Medical office support staff work at the front desk of a medical office. They perform a variety of tasks vital to the operation of a medical office including dealing with patients, filing medical documents and handling insurance forms, and handling anything that comes up in a clinical office.

Career Details

Skills

Students in Medical Office Support are trained in the following subject areas:

Scheduling and confirming patient diagnostic appointments, surgeries, or medical consultations
Greeting visitors, determining the purpose of their visit and directing them to the appropriate staff members
Answering telephones and transferring calls to the appropriate staff members
Managing financial records
Understanding health insurance policies, and managing financial records

Career Options

Most program graduates go to work for a hospital or a doctor’s office. As the first person a patient sees when entering a doctor’s office or hospital, those who choose this career path should have friendly, understanding personalities. Some medical administrative assistants also handle billing, which means they use basic math skills on the job every day. Most work full time, and some may work evenings or weekends to cover shifts in medical facilities that are always open.

Requirements

Before entering the program, students must:

Comply with state requirements that may involve a criminal background check and completion of a training program meeting federal content requirements.
Complete the core curriculum with passing scores on all written and performance tests.
Meet basic academic requirements in math and reading.
Have a high school diploma or equivalent.
Complete the core curriculum with passing scores on all written and performance tests.
Have strong math and reading skills.
Have a high school diploma or equivalent.
Complete the core curriculum with passing scores on all written and performance tests.
Meet basic academic requirements in math and reading.
Have a high school diploma or equivalent.
Complete the core curriculum with passing scores on all written and performance tests.
Meet basic academic requirements in math and reading.
Have a high school diploma or equivalent.
Register with the state regulatory authority.
Complete the core curriculum with passing scores on all written and performance tests.
Meet basic academic requirements in math and reading.
Have a high school diploma or equivalent.

Credentials

As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.

Students who complete a program in the Healthcare training program can earn nationally recognized credentials from the National Healthcareer Association (NHA) and a state-issued credential/license.

Medical Office Support Numbers to Know

$33K

National average earning potential for this career

18+

Months to complete career training program

Expectations

While on the job, you will be expected to display the following traits at all times:

Attention to detail
Cooperation
Dependability
Independence
Integrity
Problem-solving skills
Attention to detail
Dependability
Integrity
Organizational skills
Physical strength
Problem-solving skills
Attention to detail
Concern for others
Cooperation
Dependability
Independence
Integrity
Attention to detail
Concern for others
Cooperation
Dependability
Integrity
Attention to detail
Concern for others
Dependability
Integrity
Stress tolerance