MEDICAL OFFICE SUPPORT
HEALTHCARE
Medical office support staff work at the front desk of a medical office. They perform a variety of tasks vital to the operation of a medical office including dealing with patients, filing medical documents and handling insurance forms, and handling anything that comes up in a clinical office.
Career Details
Skills
Students in Medical Office Support are trained in the following subject areas:
- Scheduling and confirming patient diagnostic appointments, surgeries, or medical consultations
- Greeting visitors, determining the purpose of their visit and directing them to the appropriate staff members
- Answering telephones and transferring calls to the appropriate staff members
- Managing financial records
- Understanding health insurance policies, and managing financial records
Requirements
Before entering the program, students must:
- Complete the core curriculum with passing scores on all written and performance tests.
- Meet basic academic requirements in math and reading.
- Have a high school diploma or equivalent.
Credentials
As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.
Students who complete a program in the Healthcare training program can earn nationally recognized credentials from the National Healthcareer Association (NHA) and a state-issued credential/license.
Medical Office Support Numbers to Know
$33K
National average earning potential for this career
18+
Months to complete career training program
Expectations
While on the job, you will be expected to display the following traits at all times:
Attention to detail
Concern for others
Dependability
Integrity
Stress tolerance
